FREQUENTLY ASKED QUESTIONS
We want you in our clothes as soon as possible! Know that we are working as fast as we can to get you in NFW. All items ship within 2-14 business days. Shipping depends on stock, geographic location and demand of items requested.
Please send all exchanges to:
Zivansh
Attn: Return/Exchange
5060 N Royal Atlanta Dr #9
Tucker, GA 30084
Please note we do not issue refunds. If you would like to exchange the merchandise within 30 days after purchase, mail original items to the address listed above. Please note you are responsible for shipping costs shophakunamatata.com reserves the right to grant or deny exchanges depending on the circumstance of each individual situation.
After your order has been placed, it will be listed as “Pending” in your account on shophakunamatata.com. Don’t you panic because this means that your order has been received and needs to be confirmed by us. Please allow 2-5 business days to receive your order confirmation. After confirmation, your order status will change from “Pending” to “Complete” in your account on shophakunamatata.com. Once your order has been successfully completed, you will receive an email from shophakunamatata.com within the following 24-48 hours that will include your final tracking information. Visit USPS.com to track your package using the tracking number provided.
We love hearing from you. All emails will be recognized within 24-48 hours.
Please be aware at this time we CANNOT ship to PO Boxes. If an order has a PO Box as a Shipping address, we will have to cancel your order.
We are not responsible for lost or stolen packages. If someone has special shipping circumstances, please contact USPS. We do all of our shipping through USPS. In the case that your shipment is lost or damaged in transit; YOU ARE RESPONSIBLE FOR THE CLAIM.
We made it with love so treat it with love! We recommend that all NFW products are dry cleaned only.
The Official https://shophakunamatata.com is now live!